FAQs
Shipping & Delivery
Our online ordering is open 24hrs. Kindly place your order at least 3 hours in advance prior to your desired delivery time.
A standard delivery charge of P80 applies to every delivery for the first 5 km, with an additional charge of P25 for each additional kilometer. Our delivery is available around Metro Manila.
A standard delivery charge of P80 applies to every delivery for the first 5 km, with an additional charge of P25 for each additional kilometer. Our delivery is available around Metro Manila.
Ordering & Payment
We update the status of your order, and you should receive a separate email providing the status. If you have received a faulty product, we apologize. Please contact us immediately, and we will assist you in resolving the issue. We can only accommodate complaints within 24 hours of the time of the transaction.
Return & Exchange
No returns or exchanges are permitted for our food items under any circumstances.
Services
Cancellation may be done one (1) day before the scheduled pickup or delivery time. Otherwise, the 50% down payment will be forfeited.
Discounts
We honor the Senior Citizen discount.
Senior Citizens shall be entitled to the grant of 20% discount and VAT-exemption on the purchase of certain goods and services from all establishments for their exclusive use, enjoyment, or availment; with the "exclusive use".
Senior Citizens shall be entitled to the grant of 20% discount and VAT-exemption on the purchase of certain goods and services from all establishments for their exclusive use, enjoyment, or availment; with the "exclusive use".
